Last Updated: July 20, 2026
We ship every order from our fulfillment center in Midland, Michigan. Please read the following details to understand exactly how your order will be processed and delivered.
Order Processing
Orders are processed Monday through Friday, excluding U.S. federal holidays. For your order to be processed the same business day, it must be placed before 12:00 PM Eastern Time (ET) . Orders placed after this cutoff, on weekends, or on holidays will begin processing the next business day. Processing takes 1–2 business days and includes order verification, quality checking, packing, and handoff to the carrier.
Where We Ship
We currently deliver to the contiguous United States and the provinces of Canada. We do not ship to Alaska, Hawaii, U.S. territories (e.g., Puerto Rico, Guam), P.O. boxes, APO/FPO military addresses, or Canada’s northern territories (Yukon, Northwest Territories, Nunavut).
Carrier Assignment
Your package will be shipped via one of our trusted carrier partners, which include FedEx, UPS, and USPS. The specific carrier for your order is selected automatically at our warehouse based on your destination and the fastest available delivery route. You will receive the carrier name and tracking number in your shipping confirmation email.
Shipping Cost
Shipping is completely free on all orders to the regions listed above. There are no minimum purchase requirements, no membership fees, and no hidden surcharges of any kind.
Estimated Delivery Times
Once your package leaves our facility, the estimated transit time is:
- United States (contiguous): 3–4 business days
- Canada (provinces): 4–7 business days
Adding our 1–2 day processing window, most U.S. orders arrive within 4–6 business days and Canadian orders within 5–9 business days. These timeframes are estimates and may be extended by factors beyond our control, such as severe weather, customs processing, or unexpected carrier delays.
Package Tracking
A shipping confirmation email containing your tracking number and a direct link to the carrier’s tracking page is sent as soon as your package is scanned into the carrier’s system. You can track your shipment at any time. If your tracking status shows no movement for more than 4 business days, please contact us immediately so we can investigate.
Customs & Duties for Canadian Orders
For orders shipped to Canada, the recipient is responsible for all import duties, taxes, and customs clearance fees levied by the Canada Border Services Agency. These charges are not included in the product price or shipping cost, and we cannot estimate or prepay them on your behalf. Refusing to pay customs fees will result in the package being returned, and such returns may not be eligible for a refund.